Subscription Tiers

Subscription Tiers

Sentimento offers three subscription tiers to meet the needs of communities of all sizes.

Tier Overview

FREE LITE PRO
Price $0 $9.99–$29.99/mo $69.99/mo
Best For Small groups Growing communities Large/Enterprise
Data Retention 24 hours 7 days Unlimited

FREE Tier

Price: $0/month

Perfect for small communities getting started with basic automated moderation.

Included Features

  • ✅ Basic anti-spam detection
  • ✅ Link filtering (block all / allow all)
  • ✅ Word blacklist (up to 5 words)
  • ✅ Button-click CAPTCHA verification
  • ✅ 1 welcome message
  • ✅ Auto-responses
  • ✅ Anti-bot protection
  • ✅ Daily reports
  • ✅ Auto messages (recurring)
  • ✅ Scheduled messages (one-time)
  • ✅ Basic analytics dashboard

Limitations

  • ⚠️ 24-hour data retention
  • ⚠️ Sentimento branding on bot messages (cannot be removed)
  • ⚠️ No full moderation suite
  • ⚠️ No advanced link control (whitelist/blacklist modes)
  • ⚠️ No moderation presets
  • ⚠️ No bot customization (command prefix, quiet hours)
  • ⚠️ No phishing protection
  • ⚠️ No raid protection or swarm detection
  • ⚠️ No progressive punishment
  • ⚠️ No advanced CAPTCHA types (math, word)
  • ⚠️ No AI features
  • ⚠️ No weekly/monthly reports

Data Retention

Messages and analytics data are retained for 24 hours. Historical data beyond this period is automatically purged.

LITE Tier

Price: $9.99–$29.99/month (based on group size)

Ideal for growing communities that need comprehensive moderation and insights.

Pricing by Group Size

Members Monthly Price
Up to 1,000 $9.99
1,001–10,000 $19.99
10,001+ $29.99

Included Features

Everything in FREE, plus:

  • ✅ Full moderation suite — Complete anti-spam with all sensitivity levels and actions
  • ✅ Advanced link control — Whitelist and blacklist modes for domain management
  • ✅ Unlimited word blacklist — No limit on prohibited words
  • ✅ Moderation presets — Pre-configured rule sets (Crypto, Gaming, General, Strict, Open & Casual)
  • ✅ Bot customization — Custom command prefix and quiet hours
  • ✅ 3 welcome messages — Multiple welcome message variations
  • ✅ 3 captcha messages — Multiple CAPTCHA message variations
  • ✅ Optional branding — Remove Sentimento branding from messages
  • ✅ 7-day data retention — Extended analytics window

Data Retention

Messages and analytics data are retained for 7 days. Access historical trends and reports within this window.

PRO Tier

Price: $69.99/month

The complete package for large communities and enterprises requiring advanced protection and AI capabilities.

Included Features

Everything in LITE, plus:

  • ✅ Phishing protection — Multi-layered URL scanning: homoglyph attack detection, Cyrillic character smuggling, typosquatting, suspicious TLD detection, URL shortener analysis, custom domain protection, and quick-add presets (Crypto Wallets, Exchanges, DeFi & NFT, Blockchains, Social)
  • ✅ Raid protection — Join-flood detection with configurable sensitivity (low/medium/high/custom), automatic lockdown
  • ✅ Bot swarm detection — Identifies coordinated bot invasions using behavioral analysis
  • ✅ Progressive punishment — Per-category warning system with configurable warning counts, escalation (warn → mute → ban), and reset timers
  • ✅ Advanced CAPTCHA — Math challenge and word selection verification types
  • ✅ AI Chat — Query community data using natural language
  • ✅ Sentiment analysis — Real-time emotional tone tracking
  • ✅ Weekly reports — Comprehensive weekly summaries
  • ✅ Monthly reports — Long-term trend analysis
  • ✅ Unlimited welcome messages — No limit on welcome message variations
  • ✅ 100 captcha messages — Extensive CAPTCHA message variations
  • ✅ Unlimited data retention — Full historical access
  • ✅ Priority support — Faster response times

Data Retention

Unlimited — All messages and analytics data are retained indefinitely for complete historical analysis.

Feature Comparison

Feature FREE LITE PRO
Moderation
Anti-spam detection Basic Full Full
Link filtering Basic (block/allow all) Advanced (whitelist/blacklist) Advanced (whitelist/blacklist)
Word blacklist 5 words Unlimited Unlimited
Moderation presets ❌ ✅ ✅
Phishing protection ❌ ❌ ✅
Raid protection ❌ ❌ ✅
Bot swarm detection ❌ ❌ ✅
Anti-bot protection ✅ ✅ ✅
Progressive punishment ❌ ❌ ✅
Verification
CAPTCHA (button click) ✅ ✅ ✅
Advanced CAPTCHA (math, word) ❌ ❌ ✅
Messaging
Welcome messages 1 3 Unlimited
Auto-responses ✅ ✅ ✅
Auto messages (recurring) ✅ ✅ ✅
Scheduled messages ✅ ✅ ✅
Analytics & Reports
Basic dashboard ✅ ✅ ✅
Daily reports ✅ ✅ ✅
Weekly reports ❌ ❌ ✅
Monthly reports ❌ ❌ ✅
AI Features
AI Chat ❌ ❌ ✅
Sentiment analysis ❌ ❌ ✅
Customization
Remove branding ❌ ✅ ✅
Bot customization (command prefix, quiet hours) ❌ ✅ ✅
Data
Data retention 24 hours 7 days Unlimited
Support
Community support ✅ ✅ ✅
Priority support ❌ ❌ ✅

Frequently Asked Questions

Can I upgrade or downgrade at any time?

Yes, you can change your subscription tier at any time. When upgrading, you'll receive immediate access to new features. When downgrading, changes take effect at the end of your current billing cycle.

What happens to my data if I downgrade?

If you downgrade to a tier with shorter data retention: - Your data will be retained until it exceeds the new tier's limit - Oldest data beyond the retention period will be automatically purged - We recommend exporting important data before downgrading

Do you offer discounts for multiple groups?

Contact us at @sugondezunatsu888 for volume pricing on managing multiple groups.

Is there a free trial for paid tiers?

Contact us to discuss trial options for LITE and PRO tiers.

How is billing handled?

  • Subscriptions are billed monthly
  • Payments processed securely via Stripe
  • Cancel anytime—no long-term commitment

Get Started

Ready to unlock more features?

  1. Log in to your Sentimento dashboard
  2. Navigate to Settings → Subscription
  3. Select your desired tier
  4. Complete payment via Stripe
  5. Features are activated immediately

Support

Questions about tiers or billing? Contact us: @sugondezunatsu888